Meet Our Team
Chloe McCormack
Executive Manager
Hailing from Scotland Chloe joined the safari industry 12 years ago and has worked in every department from guiding to organizing trips and now helps manage our lodge. With her experience across the African continent, she is enthusiastic at ensuring every detail of your safari is perfect. Even going the extra mile to organize little surprises for your stay. Her understanding and experience allows her channel all that knowledge into a magical stay at Msandile!As a former guide she is a keen wildlife enthusiast and holds a firm interest in conservation. She is only too happy to debate challenging bird IDs or tell you all about the elephants who visit camp, round our campfire or at the bar. Her role is varied and changes on a daily basis and she really enjoys the challenge with the diverse tasks that arise. She enjoys chatting with the guests on all things Africa or wildlife and likes our clients to be well fed, watered and with smiles on their faces at all times and will always be available for a sundowner recommendation!
Mussa
General Manager
Our man with a plan Mussandile carefully plans all the lodge logistics, coordinating with the very best suppliers and making sure the team provide the best service. He is a manager behind the scenes who ensures camp runs smoothly and we would be lost without him, from helping with all the renovations, to organising car parts. There isn’t a task he seems unable to do and we certainly have challenged him with the updates in camp. His sunny smile brightens even the dullest day and we love that no matter what crazy ideas we have he always laughs along with us and makes a plan! Whilst you may not see him during your trip you will see him all around camp, from the beautifully crafted book case to the expertly built new ensuite tents he is the man that made it all happen!
Bupe
Deputy Manager
Bupe our office manager is the brightness behind the bar, she is always ready to assist clients, introduce you to life at Msandile and answer any questions. At Msandile we love a strong woman and Bupe is just that. Don’t let her young age deceive you she is a master at finding solutions to anything that arises, which as you can imagine in the bush happens! From naughty elephants pushing over trees to last minute bookings she remains smiling as she carefully curate’s client satisfaction and is a joy to be around. Bupe has come a long way since she first started with us in housekeeping and we are excited to watch her on this journey, a competent and intelligent young lady it is exciting to have another woman at the helm of Msandile!
Chris
Deputy Manager / Bartender
Chris will fast become your best friend in the lodge, always with an excellent suggestion be it a cold beer by the pool or an aperitif before bed. Chris loves to keep his guests happy and their hands full, ask him for his sundowner favourites and what wine goes with an African sunset! Chris loves a chat so if you are waiting on your beloved before dinner, pull up a bar stool and let him tell you all about Msandile! A quick learner he will have your G&T in hand before you can say sundowner!
A trainee to Mussa he is also a dap hand at keeping everyone organised so if you need a charged torch or a guard to accompany you to bed this is the guy to ask. Chris has also surprised us as a real hit with the kids, handy with a football and with bounds of energy if you need an extra hand with your kids, count on Chris!
Isaac
Head Guide
Our head guide Isaac has been with us from day 1! A valley resident he has a wealth of knowledge of the valley and has some cracking stories. You can easily recognize him from his distinctive laugh, a regular at drinks stops. Known simply as IB he has an uncanny knack of positioning himself in the front seat of the action and is an encyclopedia of knowledge. It is a rare day you can ask him a question he doesn’t know the answer to and we love learning more about the bush from him! Our qualified walking guide Isaac loves everything from the termite mounds to the types of butterfly, the trees and the birds that inhabit him which makes him the perfect person to guide you through a gentle bush walk to learn about the smaller flora and fauna of the bush. His tracking skills are legendary as is his ability to interpret behaviour making him an absolute icon in the valley.
His favourite animal is the giraffe, tall, silent and sturdy he loves watching these gentle giants cross the tree lines and had the incredible sighting of seeing one lone male be pulled down and eaten by a crocodile as well as one giving birth!
Lungisani
Guide
Loveable Lungi is a charismatic guide who has worked in the park for over 10 years! About to take his walking exams his charm and enthusiasm for the wildlife are infectious. His knowledge of the park is fantastic which you can tell as many repeat guests call for him even at other lodges. His enthusiastic nature is infectious and we love how he carefully curates drives to suit his guests making sure he notes your interests, trying his utmost to find them. He is a hoot at drinks stops and makes sure the drinks and snacks are all gone before you carry on! He has a passion for involving you in the drive so get ready to study the bird book with him as he helps you ID what you see! He has a new found interest in photography and does his utmost to place the vehicle in the perfect lighting so you can get “the shot”. A family man himself he is great with young kids, taking the time to answer any questions “do hippos climb trees?” with integrity and diligence!
His favourite animal is the majestic leopard, beautiful and elusive he loves the challenge of spotting this cat for his guests, a real crowd pleaser!
Stephen
Guide
Stephen came to us recently with a wealth of experience in the Valley. Looking for a new challenge we welcomed him with open arms. Stephen is calm, cool and confident. His knowledge is fantastic, and his birding is top notch so if twitching is your thing, ask for Stephen! He will enjoy the chance to show off South Luangwa’s highfliers and is all too happy to take you to the “bird parties” to sit and identify and tick off the “lifers” on your list. Not only is he a great guide he is an ethical one, a hot topic recently. Stephen is as into rules as the Brits are queuing! He is only too happy to explain why off-roading is not allowed and is one of Mfuwe’s key figures in maintaining the parks stay as they are meant to with order and integrity.
We have really enjoyed getting to know Stephen, as have the guests despite his calmness he has a knack of finding exciting action and getting a prime spot to watch it. However perhaps his most famous quality is his story telling and laughter. A deep booming chuckle it is hard not to smile when he regals tales of why the waterbuck has a white ring on its rump or how to tell if hippos eat fish! We love sharing a coffee with him in the morning and cracking a joke before afternoon drive, his enthusiasm and joviality are infectious, and we cannot wait for more of you to experience his guiding!
His favourite animal is a baboon, he loves how playful they are “ baboons are always doing something interesting, they never sit still and make you laugh” and if there is anything we love to hear it is Stephen laughing!
Isaac Junior
Guide
Isaac Junior so named because we have an Isaac Senior is a welcome addition to our team. His infectious smile and ability to make us laugh on safaris is unrivalled. Whether he is sharing a morning coffee or passing you a cold beer in the afternoon he is all too happy to tell you stories of his time as a guide or life in Mfuwe! He is an avid learner and came to us looking to expand his knowledge on more than just the big 4 and he really does know his stuff. Only too happy to get the bird books out or tell you all about the trees he is a passionate nature enthusiast. He is careful to position the cars to get the best views of the animals and only too happy to reposition so you can all get a wonderful view. He is an observant and focused guide, quick to hear alarm calls and track game to secure sightings however he is also a kind soul, and we often find him sitting chatting to guests at teatime or answering our endless questions about the park and its inhabitants!
Isaac’s favourite animal is a large spotted Genet, agile, clever, nimble and pretty a real reflection on his nature as a guide!
Ellis
Head Waiter & Level Three Guide
Our camp’s very own giraffe, Ellis, continues to impress both in the dining area and out in the bush. Known for his exceptional table décor and creative napkin folding — from elegant cranes to perfect bows — he turns every mealtime into something special. Always ready with a warm smile, Ellis ensures that your dining experience runs smoothly, working closely with the chef to make sure every detail is just right.
But Ellis’s talents don’t stop at the table. His sharp eyes and growing knowledge of the bush have earned him a Level Three Guide certification, meaning he is now qualified to conduct airport transfers and guiding activities. His passion for wildlife, keen attention to detail, and genuine enthusiasm make him a guest favorite both in camp and on the road.
A true team player and quick learner, Ellis is always eager to share his knowledge — whether it’s about napkin folds, leopards in the trees, or the latest cheetah sightings. We’re proud to see him continue his journey from waiter to professional safari guide and are certain that he’s well on his way to becoming one of Zambia’s finest!
Douglas
Chef
Our passionate Chef Douglas came to us from some of the high-end lodges in the park, with a wealth of knowledge under his chef’s hat he knows how to make a hearty meal tasty. He delights at creating gorgeous plates of locally grown food and making sure his customers have happy full tummies! Delighting us with sumptuous snacks on safari, beautiful buffets for lunch and 3 course dinners it’s a wonder we still fit in the tents! He continues to surprise us with tasty new recipes, relishing when we bring new cookbooks. Always up for a challenge he is quick to adapt to any dietary requirements, taking great delight in creative new vegetarian dishes to impress not only our clients but our camp manager Frank!
Favourite meal to cook: Douglas loves to experiment with new flavours and international dishes but of course his favourite is a traditional Braai where he can showcase his skills and his home cuisines.
Elias
Head security
Our head of security Elias is somewhat of a camp elder, often found taking the long route to guest tents as he relays the stories of life in the bush he is a great source of entertainment on the walks home. He takes security seriously and knows where every hippo, elephant and guest is in camp which allows you to sleep peacefully before his “knock knock” in the morning or get the best spot as the elephants cross from the forests behind camp to the park. If you let him know what animals you like you may even have a small “night bush walk” spotting hippos, snakes, owls and the like on the way ‘home’!
Sam
Head spotter and maintenance assistant & boatsman
Sam our spotter has the eyes of an eagle and smile of a crocodile! He works incredibly with the guide sweeping the bush for a glint of an eye. He is our champion chameleon spotter, claiming both the most and the smallest all at night! His eagerness to learn more is infectious, our all-round guy has a talent in many fields so you can find him manning the boat, the torch and the screwdriver! Sam is a man about camp and always at hand to help with any task and so now heads up our maintenance team, making sure camp is in tipmtop condition no matter what the weather elements or animals try and sabotage!
Anderson & Bonnick
Mechanics
Our resident mechanics who we hope to see very little of however as the African saying goes: “God laughs when you make plans”! The terrain of the bush can be hard on our cars and these guys ensure they are in tip top condition. The first to the rescue if the inevitable tyre needs changed (thank you Acacia trees) often at the most inconvenient places (think lion prides) they never hesitate to jump into the action.
Rosemary
Head of housekeeping
The housekeeping team is headed by Rosemary are a flock of vivacious young ladies all too happy to make sure your tent is looking spick and span! Much like Ellis they have carefully crafted the art of towel folding and you can expect personalized and unique arrangements and surprises in your room each day from the thoughtful team. They take great pride in the presentation of your room knowing small details can make all the difference and you can often hear them singing away as they work their magic in camp transforming each area into its full glory and showcasing the lodge to its full beauty. Not only is their attention to detail top notch their muscles are something to be admired! The first to help with the luggage these ladies are mightier than they look but what would camp be without some strong African women to keep us all in check! Rosemary carries a cool, calm controlled poise with her, always eager to help any last minute changes and keeping the boys in control. She often spot checks camp to make sure maintenance are doing their job and can usually be found helping managemnt plan for the week ahead with the guests. We are very lucky to have such a happy and helpful young lady in our team and once again grateful to have another strong woman at the helm of management in a usually male dominated field.
Henry
Boat Captain
Henry is our boat captain, a man with few words but many actions he ensures the safety of clients as they cross. Rarely seen without his bright orange lifejacket he loves nothing more than eagerly manovering between hippos and crocodiles. He has a keen eye for wildlife and is usually one of the first to spot the predators as they roam the banks along the river, alerting camp and the guests for a great sighting! A keen rower, when the river is low enough we have hailed him the venetian of Luangwa as he paddles you to the other side, we just need to encourage him to serenade us!
Frank & Sabine Rozestraten - Oosterman
Your Hosts
Frank, to say the name Frank is to have a great time. A wonderful and charismatic host, nothing is too difficult for Frank to arrange. Frank is the machine that keeps the wheels turning, the book keeper, the schedule organiser, the bank. However for anyone lucky enough to meet Frank you will also know him as the friend to everyone, the joker, the story teller. Not just the administrating Frank is a keen adventurer and his uncanny knack of making friends wherever he goes allows him to keep a keen eye on all the new spaces, places and faces in the countries ensuring we offer the best experiences to our clients.Sabine has lived and worked in Malawi and Zambia for a number of years. Her dedication to family and nurturing nature led her to running a prestigius lodge, ,whose reviews speak for themsleves. We arrived as clients and left as family! Her keen eye for the small details changed a lodge into a home in the bush and keep the clients coming back, sometimes more than once a year.
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